Mitel MiVoice Office 400 Lizenz für Mitel Call Center (Basislizenz)

Mitel MiVoice Office 400 Lizenz für Mitel Call Center (Basislizenz)
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Description
Description
Basislizenz der Aastra Call Center Lösung Leistungsmerkmale: - Flexible Anrufverteilung in... more
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Product information "Mitel MiVoice Office 400 Lizenz für Mitel Call Center (Basislizenz)"

Basislizenz der Aastra Call Center Lösung

Leistungsmerkmale:

- Flexible Anrufverteilung in Call Center Gruppen

(Zyklisch, Linear, Längste Freidauer, Last Agent)

- CLIP-Anruflenkung

- alternative Ziele wenn kein Agent eingeloggt oder erreichbar

- Notbetrieb durch Aastra Kommunikationsserver sichergestellt

Für Agenten:

- Login / Logout am Bildschirm/Telefon aktivieren

- Nachbearbeitungszeit am Bildschirm/Telefon deaktivieren

- Pause am Bildschirm/Telefon ein-/ausschalten

Lizenzen für Aastra Call Center Gruppen und Aastra Call

Center Agenten werden benötigt. Voraussetzung ist eine

bestehende Aastra PBX Connection Lizenz

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